Jerusalem, Israel

We’re open Sunday – Friday, 10a.m. – 19:00 p.m. 

adiyair1011@gmail.com

+972-506-384-555

kiach street 5, mahne yehuda markt

רחוב כיח 5, שוק מחנה יהודה, ירושלים.

Shipping Policy

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Shipping Policy in Israel:

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Home delivery service. The items you ordered will be packed and delivery to your house up to 4 business days, for 6 $. we recommend to choose the shipping address according to your place of residence most of the day. The courier will contact you to deliver the shipment to the address you specified.

Replacements and Returns:

If for any reason you are not satisfied with the purchase you can exchange any item, please contact us and know us. We’ll arrange a courier to collect the items With a shipping cost of 6 $.
Replacements and Returns:

We allow the replacement or return of items that have not been worn,  have not been used and / or have defect and / or have damage Within 14 days from receipt of the shipment.

In the case of products on a sale, it is possible to make a replacement within 7 days of receiving the shipment.

As part of this policy, it will be possible to exchange the item or receive a credit for sale in the store.

Cancelling:

If for any reason you are not satisfied with the purchase, you can cancel the transaction within 2 business days from getting the shipment and receive a refund less 5% cancellation fee and less shipping cost.

The refund will be given provided to product that returned without use and / or defect and / or damage.

We'll contact you to complete the refund process.

The refund will be received within a maximum of 14 days from the date of return of the item, only to the credit card from which the transaction was made under the same conditions as the original transaction

Shipping Policy Abroad:

Shipping options and times:

Shipping options and delivery dates depend on the delivery destination.

Most items are shipped within 3 business days from our studio (unless it is an order made item) .

Approximate arrival time is 14 business days. Please note that while we make every effort to send your order within the estimated time frame, delivery dates may be updated. The shipping costs are 8$.

Customs duties and taxes:

Customs duties and taxes are determined by your country's customs authority and are based on a number of factors, such as the country of origin of the purchased product, VAT rate, and local import taxes

Customs fees will be charged on the customer.

Product return and refund policy:

International customers can return products purchased up to 28 days from the date of their order, if the products are in their packaging and not been used.

To return items, please send an email to our studio adiair1011@gmail.com along with your order details and the studio will give you  precise instructions for returning the items.

Refunds for returns International products will include only the amount paid for the products, in addition to customs duties, taxes and commissions (if prepaid)

Shipping costs can not be returned. Refunds will be processed up to 14 business days.

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